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  1. Lens categories not applying after publishing (Primary & Secondary remain blank)

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    4 comments  ·  Lens Studio [Desktop]  ·  Admin →
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    started  ·  AdminRaag Harshavat (Senior AR Developer Relations Specialist, Snap, Inc.) responded

    Hello all,


    We have removed the ability for users to specify tags. this was intended because our moderation team follows a categorization system and is the team that makes the determination.


    We are currently working on ways to make their designations more transparent and accurate. Feel free to leave more feedback on ways that you think we can do better and we will have updates soon.

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    AdminKalen Beacham (Product Manager - Lens Creator Success, Snap, Inc.) commented  · 

    Good afternoon Gulam and Paula,

    I hope you both are doing well! Would you be able to please send examples of your Lenses that do not have primary or secondary categories assigned? If you have the Lens ID, that would be quite helpful for us to investigate why those tags are blank.

    Thank you!

    AdminKalen Beacham (Product Manager - Lens Creator Success, Snap, Inc.) supported this idea  ·