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  1. 9 votes

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    Hi David.


    First, I am sorry for our poor support experience here. Second, thank you so much for sharing this feedback. We will get on this ASAP for Q4. Meetings to put together a plan starts next week and you'll see all the things you've called out be improved over the next few weeks for a smoother experience.


    Please continue to share us your feedback here if you still feel we're missing the mark by the second week of Nov.


    Appreciate you and the community!

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    Adminstvnxu (DevRel, Snap, Inc.) commented  · 

    Hi David. First, I am sorry for our poor support experience here. Second, thank you so much for sharing this feedback. We will get on this ASAP for Q4. Meetings to put together a plan starts next week and you'll see all the things you've called out be improved over the next few weeks for a smoother experience.

    Please continue to share us your feedback here if you still feel we're missing the mark by the second week of Nov.

    Appreciate you and the community!

  2. 5 votes

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    Adminstvnxu (DevRel, Snap, Inc.) commented  · 

    Thanks for your feedback Denis! Could you share your use case for this feature? Would love to learn more.